At Royal Pawz, it’s essential for all pets requiring a HAIRCUT to maintain a 6 to 8 week grooming schedule to ensure their comfort, health, and appearance. This routine helps us keep your pet looking their best and prevents discomfort from matting or overgrown coats.

If your pet falls outside of this schedule and requires a haircut, a $20 fee will apply to cover the extra care needed. This will be charged for each month missed.
 

Example:
Missed Appointment Date: March 15th
Date you return your pet: May 15th
Fee total: $40 ($20 for each of the two months missed)

 

We understand that life happens—whether due to hard times, family losses, or other challenges. Please communicate with us in these situations, and we will do our best to work with you and ensure your furbaby still receives the care they need. However, please note that excessive lapses in service may result in the loss of your ability to book grooming appointments at Royal Pawz.

 

Why follow this schedule?

 

• Consistent Comfort: Regular grooming keeps your pet feeling comfortable and prevents matting or tangling.

• Best Results: Sticking to a schedule allows us to consistently deliver high-quality grooming and cuts.

• Cost Efficiency: Regular grooming helps you avoid additional fees associated with more intensive sessions.

We’re committed to working with you to provide the best care for your pet, and keeping to this schedule helps us achieve that goal.

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All appointments require a $25 deposit to be paid within 2 hours of booking the appointment. The deposit does go toward your final bill and it is not refundable.
 

All reschedules must be done 48 hours before the appointment time otherwise deposit will be lost.

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Please pick up behind your pets, we are not responsible for cleaning up behind your fur baby before or after they are in our care, only during!

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To avoid accidents, please walk your dog prior to bringing them in before their grooming appointments.

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Clients are given a 10 minute grace period. After 15 minutes they will be subject to a late fee per the groomers choice or risk losing their appointment or deposit.

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Please do not arrive before we contact you as your baby may be on the table at the time and may become excited during grooming, if this happens we will stop grooming until your pet's excitement subsides.

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​You will be called an hour before your dog is finished being groomed. Once finished, a text will be sent to you stating your dog is ready to be picked up, this text will be the start of a 30 minute timer. If not picked up within that 30 minute window, your dog will be moved to the daycare area for a $15 fee for up to two hours. (This avoids having accidents such as pooping/peeing in the cage)

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Cash is not kept on the premises.

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During a female dog's menstrual cycle, please avoid bringing her in for grooming. If you do decide to book a service, a $30 disposable fee is assessed.