Dog Grooming FAQs
A Returning Client is a customer that was a regular customer abiding by the mandatory schedule as of December 31, 2022.
All clients must remain on a mandatory grooming schedule of 4 to 6 weeks. After 8 weeks of non-service you will be charged a flat 'Lapsed Client Charge' fee of $25. After 12 weeks you risk being removed from our client list. If a client lapses a second time, they will be removed permanently as a client. We do understand life happens and will look to accommodate if told. So please communicate with us if anything changes in your life that impacts your ability to stay on schedule.
Royal Pawz requires a rabies shot for all puppies 6 months and older
Yes there is a $25 non-refundable deposit to lock in all appts that goes to the balance of your puppy's service
The youngest pets we service are 16 weeks old.
2-3 hours during the week and 3-4 hours during busy weekends.
​You will be called an hour before your dog is finished being groomed. Once finished, a text will be sent to you stating your dog is ready to be picked up, this text will be the start of a 30 minute timer. If not picked up within that 30 minute window, your dog will be moved to the daycare area for a $15 fee for up to two hours. (This avoids having accidents such as pooping/peeing in the cage)
You can bathe your fur baby weekly as long as you’re moisturizing the skin and coat.
Yes, matting fees vary from $5-$40.
Matting can be very painful.
To avoid this please keep your pup on a regular grooming schedule. We require a 4 to 6 week grooming schedule for all clients.
Yes all of our coloring products used are pet safe.
Puppies can be colored after they’ve reached 6 months of age.
Yes black dogs can be dyed; they require a lightening process; there is an extra fee for this service.
Yes we have hypoallergenic shampoo and various other shampoos for all skin and coat needs.
Currently the payments we accept are Credit/Debit, Cash App, Apple Pay, and Zelle.